The voicemail message went something like this:
Bitchy Female: “Yeah, Hi Chris. This is Hannie Toons.* If you wanna continue to be able to walk around, you’d better take my listing off your website. I’m really pissed about this.” Click.
Chris and I wracked our brains for about fifteen minutes: who the hell is this? Is this an agent? Is this a past client? A current client? WTF?
We googled, we TreNded, we databased… couldn’t find her. Weren’t actually sure how to spell her name. And then we Facebooked her phone number.
She’s an agent in a nearby town: the old, bitchy, overly-jeweled, heavily-perfumed, loud-mouthed, self-entitled type. Don’t pretend you don’t know what I’m talking about.
So, Chris –in a very professional manner – returned her call and asked her where she saw this listing and what upset her about it. She said that she saw one of her active listings posted on Chris’ website and she was ticked off because his name and website were coming up on the search engines for it, not hers.
(We interrupt this blog rant for glorious, beautiful laughing – the kind of laughing that clearly indicates a long-awaited, time-trialed, heavily-invested internet victory – beautiful, lovely, victorious laughing).
So, Chris tried to explain things to her, in a nutshell: thanks to the brilliant IDX feed that our super-fantastic real estate brokerage provides us for free, we have a little something on our website called “broker reciprocity.” This boils down to being able to list ALL the applicable properties from the MLS on ANY agent’s website for the mutual benefit of both agents. It is perfectly legal, ethically acceptable, and generally favored among agents (who are actually paying attention to technology).
After explaining this to the other agent, she still wasn’t “satisfied” and said she was going to “look into the issue further.” Whatevs.
The thing that gets me agitated though, above and beyond her ignorance and complete lack of professionalism and disconnection from basic real estate technology (and the fact that this shrew actually has clients), is the attitude that she somehow thought it was okay (perhaps even vaguely amusing) to physically threaten my husband on his voicemail.
At what point in a person’s reasoning – a “professional” person’s reasoning – does this become a viable option?
I am completely appalled at this woman’s behavior and I actually told Chris that he should be the one to report her to the Real Estate Commission, citing “threats of physical violence and mobster-like behavior.”
He’s considering it.*Name ever-so-slightly-changed.